The crowd and crisis course is carried out in a special classroom in the IMAT Center and must be achieved by all the seafarers embarked that work on a passenger ship. It is structured in 3 days, 24 hours (8 hours a day), at the end of which the student will take a ministerial exam that will confirm the participant’s knowledge about the course and, therefore, the management of the crowd, panic and fear.
The course has the purpose to provide appropriate instruction and training to the staff working on board, with particular attention to:
- Management of the crowd;
- Direct assistance to passengers in the spaces dedicated to them;
- Crisis management and human behaviour;
- Passenger safety, cargo safety and hull integrity.
The course is mandatory for the masters, the officers, seaman AB and other staff in service on board of passenger ships, Ro-Ro passengers, fast units from passengers and fast fleeting units Ro-Ro (HSC, DSC, hydrofoils) regardless of the navigation.
The courses are weekly organized except the second, third week of August and the Christmas holiday season. In addition, courses are organized on request through private or corporate bookings.